Shipping policy
Return and replacement policy:
If the following conditions are met, the goods can be returned or replaced:
- When the customer receives the goods, if he finds that the goods have quality problems, hecan contact our customer service ants2018@outlook.com with problems pictures. After our customer service confirms, he can return the goods.
- If our customers dissatisfied with or dislike the goods within 7 days after receiving the goods (provided that they are not used and the packaging accessories are complete)
Description of return and replacement process:
- Contact our customer service email: ants2018@outlook.com explain the reason for return and submit the application form to our customer service personnel for confirmation
- Return the goods to our address in the United States:3131 S 8th Ave, Arcadia,CA 91006
- After wereceives the goods and confirms the goods, we will rearrange the delivery if it is a replacement, and we will refund to the account provided by you if it is a return
Description of return and replacement postage:
- If the goods are returned or replaced without quality problems, the customer need to pay express fee
- If the goods are returned due to quality problems, Then our company will pay the express fee
Delivery time:
Delivery shall be arranged within 48 hours after the order is placed, and the goods can be received within 4-5 working days at the US address by UPS express
Free shipping terms:
Our company has overseas warehouse in the United States, and we can mail all the addresses in the United States, but the destination taxes are not included